Privacy Policy

SIGHTLINE DIRECT

Privacy Policy

SightLine Medical, LLC (“SightLine”, “we”, “us”) operates the SightLine Direct B2B wholesale portal. This Privacy Policy describes how we collect, use, and protect information submitted through the portal.

Information We Collect

When you register for or use the portal, we may collect:

• Practice and contact information (name, practice name, address, phone, email)
• Licensure information for account verification
• Order history and purchasing data
• Payment information (processed securely through Stripe; we do not store full payment card data)
• Portal usage data (login activity, page views, session information)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Manage your account and communicate with you about orders and account activity
• Verify licensure and eligibility for wholesale access
• Send product updates, pricing changes, and relevant communications (you may opt out of non-transactional communications at any time)
• Improve the portal and our products and services

Information Sharing

We do not sell your information to third parties. We may share your information with:

• Fulfillment and logistics partners for order processing and delivery
• Payment processors (Stripe) for transaction handling
• Service providers who support portal operations, under confidentiality obligations
• Law enforcement or regulatory authorities when required by law

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or loss. No data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your account and order information for as long as your account is active and as required for legal, tax, and business record-keeping purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at info@sightlinemedical.com . We will respond to verified requests within a reasonable timeframe consistent with applicable law.

Cookies & Tracking

The portal may use cookies and similar technologies to maintain your session and improve functionality. You may adjust your browser settings to limit cookies, though this may affect portal functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the portal. Continued use following notice of changes constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy or your data? Contact us at info@sightlinemedical.com .